Customer Support

Introduction to consulting and evaluation


Ferranti provides rich customer support services. Our senior service experts have long-term experience and rich knowledge in the system, and provide professional technical consulting, evaluation and technical support services for the whole process of project design, installation, commissioning and operation according to your needs.


Scope of consultation and appraisal


-Safety and reliability evaluation of distribution system
-Distribution operation environment assessment
-Equipment defect pre judgment
-Power quality assessment
-Evaluation of operation management improvement of distribution room
-Selectivity analysis and protection coordination research
-Flash arc analysis
-Other special technical consultation

Income from consultation and appraisal


-Users have a comprehensive understanding of the equipment or system
-Technical problems are answered in a timely and professional manner
-Improve the performance of electrical system
-Reduce the risk of premature failure
-Traceability of service records
-Cost saving and worry free operation